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Head of Service - RMN or RNLD

Job Type:
Mental Health
Service Manager
£60,000 per annum
Job Ref:

Head of Service - RMN or RNLD - Specialist Mental Health Provision – Lewisham - £45,000 - £60,000 per annum

Monday to Friday 8.30am - 5pm

Our client in Lewisham is currently looking for a Service Manager to join their Specialist Mental Health Provision. The successful Head of Service will be supported by a strong team leader and registered general nurses.

You will be joining a service which supports young adults and adults with learning disabilities, complex needs and mental health conditions.

The successful candidate will be instrumental in providing effective leadership and creating a clear vision and operating model for our client's mental health focused services. The role holder will have demonstrable experience of working at a senior level in mental health provision and will bring this experience to be able to effectively engage and collaborate with.

Job specification as a Head of Service:

  • To provide clinical and managerial leadership to the day-to-day operation of the unit team, monitoring workload, allocating duties and ensuring duties are discharged safely and effectively.
  • To undertake specialist assessment, planning, implementation and evaluation of the service user care needs
  • To supervise and manage the daily workload in such a way to maximise efficiency, ensuring that duties are discharged safely and effectively.
  • To ensure agreed service standards are upheld and monitored, through the use of audit, benchmarking, user feedback etc
  • To support the recruitment of and to manage team staff, including regular 1:1 supervision, coaching, appraisal, team building, training and development
  • To ensure that staff members follow an Induction Programme, to identify staff training requirements and ensure that all staff participate in ongoing training to meet the needs of the service users.
  • To organise regular individual staff, support and feedback sessions / staff supervision and annual appraisal.
  • To be overall responsible for the homes residential and day care budget, and make returns to head office as required ensuring a clear record of accounts.
  • Identify and convert potential opportunities into new placements and services
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately.
  • Have a strong clinical understanding of mental health
  • To carry out such other tasks as is commensurate with the post which may, from time to time, be required of the Company.

Person specification for the successful Head of Service:

  • Extensive experience as a Registered Manager for services working with individuals with Mental Health and associated complex needs.
  • RMN or RNLD qualification and NMC PIN.
  • Relevant health or social care qualification (NVQ Level 5) or other professional qualification's
  • Excellent written and verbal communication skills including the ability to listen attentively to others.
  • Ability to collaborate and work professionally with service users, families, and involved professionals/agencies to provide a service which maximises outcomes for service users.
  • Experience of supervising and supporting staff and deploying staff resources efficiently to meet the needs of the service.
  • Knowledge and skills to ensure the safe management and administration of medication
  • Ability to conduct holistic needs and risk assessments with service users and devise support and risk management plans.
  • The legal right to work in the UK

For more information please email

Contact Details:
Tel: 0207 046 6220
Contact: Anchin Gurung

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